Your support and maintenance agreement for this privacyIDEA Component is active. This is putting you in the best possible position.
As the core developers of privacyIDEA, NetKnights ensures that your installation remains stable, up to date, and production-ready at all times.
With your active SLA, you benefit from the following services:
- Stable enterprise packages: Access to tested and certified software packages for Ubuntu LTS and RHEL/CentOS, for smooth installations and updates.
- Guaranteed response times: Our support team is available via email and web interface, with clearly defined response times for any questions or incidents.
- Product liability: NetKnights assumes responsibility for your productive environment. You have a reliable partner who stands behind the software.
- Prioritized security patches: Security vulnerabilities are addressed promptly. You are proactively informed about relevant security issues, before they become a problem.
- Continuous development: Your SLA actively contributes to the ongoing development of privacyIDEA. NetKnights’ core developers are fully dedicated to advancing the software.
- Access to the knowledge base: Use our knowledge base for quick answers to common questions and in-depth technical documentation.
You would like to get in touch with us?
If you need support, we’re always here to help: support@netknights.it.
Would you like to adjust your SLA and add additional components to your contract?
If so, please contact us at sales@netknights.it.