Get more out of your installation.
You are already using the privacyIDEA an important step regarding strong and robust Multi-Factor Authentication.
However, without an active support agreement, you are missing out on a range of services that keep your installation secure, stable, and future-proof in the long run.
NetKnights is the core developer of privacyIDEA.
Nobody knows the software better than we do. With a NetKnights SLA, you receive not just technical support, but you invest in the continuity and ongoing development of the entire platform.
Here is what an active support agreement offers you:
- Reliable updates & security patches: Your installation stays current and protected against known vulnerabilities at all times. Security-relevant information is shared proactively, before it becomes a problem.
- Stable enterprise packages: Access to tested and certified repositories for Ubuntu LTS and RHEL/CentOS for smooth installations and updates.
- Product liability: NetKnights assumes responsibility for your productive environment. You have a reliable partner who stands behind the software.
- Direct support with guaranteed response times: A dedicated point of contact for questions, incidents, and outages, ensuring your operations continue to run smoothly even in critical situations.
- Prioritized feature requests: Your requirements feed directly into the development of privacyIDEA. With an SLA, your feature requests receive priority.
- Access to the knowledge base: Use our knowledge base for in-depth technical documentation and quick answers to common questions.
- Continuous development: Your SLA actively contributes to the ongoing advancement of privacyIDEA as a platform for you and the entire community.
Would you like to find out more? Get in touch with us!
We are happy to advise you on the right options and provide you with an individual quote via sales@netknights.it and help you with any questions when it comes to our support level agreements.