Your support level agreement for this privacyIDEA component is expired. This means you are currently operating without the protection and assistance of an active SLA, which can pose a security and availability risk in productive environments.
What you are missing without an active SLA:
- Updates & security patches: Without an active agreement, you are not entitled to new releases or security patches. Known vulnerabilities may remain unaddressed.
- Access to enterprise packages: Access to stable, tested repositories for Ubuntu LTS and RHEL/CentOS is no longer available.
- Product liability: Without an active support agreement, NetKnights cannot assume responsibility for the operation of your installation.
- Prioritized support: In the event of incidents or outages, you are not entitled to guaranteed response times or direct support from our team.
- Proactive security notifications: You will no longer be actively informed about security-relevant topics and vulnerabilities.
Contact us for your Renewal Quote
Especially in security-critical environments, we strongly recommend renewing your support agreement promptly to ensure the continued security and smooth operation of your installation.
We’d be happy to provide a renewal quote. Get in touch with our sales team via sales@netknights.it
We are happy to assist you with any questions regarding the renewal.