privacyIDEA
ENTERPRISE SUPPORT

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To enhance our support efficiency, we would like to collect information about your current setup. Please fill the form below and hit submit. Thank you very much!

Contact Info

Your company name

Your name

Your Email-Address

PrivacyIDEA system

Please share some information about your productive privacyIDEA system.

Which other Linux distribution do you use for your privacyIDEA machines?

Which Database does you privacyIDEA system use? (required, multi-select by Ctrl+Click)

If you use a different database, which one?

Which Version of the privacyIDEA Server have you installed currently?

if you have a high availability setup, which one?

Which userstores do you use productively? (required, multi-select by Ctrl+Click)

If you have other userstore sources. Which ones?

Which client applications do you use to authenticate against privacyIDEA? (required, multi-select by Ctrl+Click)

If you have other client applications in productive use. Which ones?

Are your users allowed to enroll or manage their own tokens?

Which tokentypes do you use productively? (multi-select by Ctrl+Click)

Do your users use the privacyIDEA Authenticator App?

Support Info

Most consulting and support is done using one of the vast number of remote tools available. NetKnights is offering Jitsi for video conferencing and ISL for remote control, but we would like to know if there is a preferred tool in your company. (optional, multi-select by Ctrl+Click)

If none of the above, which other remote tool do you prefer instead?

As privacyIDEA runs on a Linux machine, it is interesting how you would rate the general Linux experience in your team, e.g. none, beginner, intermediate, experienced. This helps us to meet on the same page, during support cases (optional)?

Your message

Is there anything else, you would like to tell us?

Please be sure to read our privacy statement, before submitting your request. You will receive a copy of the generated email.

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ENTERPRISE SUPPORT

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ENTERPRISE SUPPORT