WELCOME, privacyIDEA Administrator!
privacyIDEA is a powerful and complex tool. You are reaching your limits or something is not working as expected?
No problem! NetKnights offers exactly the right Service Level Agreements for this. As core developers of privacyIDEA, we help you with your problems at defined reaction times.
We have an open ear and can let your feedback flow back into the privacyIDEA software on a long-term basis! Choose from a support level “Small Business”, “Enterprise” or “Provider” that suits you best, but we don’t want to leave you out in the rain.What problem do you have?
What Customers say about us
For the product privacyIDEA we provide the suitable support with a defined response time and with fixed costs. A support contract runs for one year. Please ask us for 24×7 support. To get an idea of all the services contained in an SLA, you may download the support conditions.
Included in all support levels: